RETURNS

RETURNS 

We want you to love your products as much as we do! If you need to return for any reason feel free to do so. 

We ask that our items be unused and in the same condition that you received it with the original tags attached for full refund. You have 14 calendar days from the day you receive your shipment to postmark your items for return. Your refund will be credited to the same credit card used to make the purchase. Return shipping is the responsibility of the customer unless the product is defective. 

Please note that all clean beauty, swimwear and sale items are final sale.

RETURN PROCESS

E-mail assistant@fjordlife.ca with your order number, items to return, and reason for return.

Send your shipment to the address listed on our contact page.

Returns: Fjordlife
111 Hay Avenue 
Toronto, On
M8Z 1G3 


Feel free to use the package we sent you! All clients are responsible for return shipping charges and we suggest adding a label with a tracking number to the package. If you use a a return label that does not have a tracking number, we cannot guarantee a refund if your return is lost. 

Once received, the refund will be credited to the same credit card used to make the original purchase. Please allow 10 business days to ensure that your refund is credited.

We will notify you by e-mail when your return package is received and your refund has been processed.

 If you need help we are here for you — assistant@fjordlife.ca